What Do You Do With An Orphan's Family?

I received news this week that two of our families of boys (groups of brothers) have recently encountered a new struggle. All of our boys have been abandoned. All of them have been through the system. All of them have horror stories. So what do we do now, when their families show up at our door? My natural reaction is to work to reunite them. Fix things. Not that I want to send any of my boys back home. I want to keep them forever :) but if their family wants to come visit and be on good terms with them, it just seems like we should do everything possible to make it happen. About a millisecond after that initial reaction I have another strong thought. It is a fierce protectiveness. I know what these boys have been through and I know that these are the people who put them through it. I know that these boys have grown, received counseling and love, begun following Christ, and totally changed their lives. I don't know that about their family. Both sets of brothers have reacted with strong opposition to seeing their families. Do we press them to forgive? Do we encourage them to open up? Or do we step up and provide a barrier of protection from the repetition of past hurts? I don't know, but we are praying.